We are very sorry for the inconvenience. Our team works hard to ship exactly what you ordered, but sometimes mistakes happen. Please send us a message with your original order number, full name, phone number, and pictures of the products you received, and we will work to help you.

No problem! As long as the order has not yet shipped, you can change the phone number in the order. All you need to do is contact us via WhatsApp.

No problem! As long as the order hasn't shipped yet - you can change the phone number on the order, all you have to do is contact us on WhatsApp.

Before finalizing your purchase, please make sure all your order details are correct and there are no issues with items you did not intend to buy. If you submitted an inquiry on the business day you made the purchase, we will try to correct the details before the order is shipped. If the order has already been shipped, you can return the items once the package reaches you.

Cancellations are made up to 24 hours from the transaction. The order can be canceled if it has not yet been shipped. We will send you a message and do everything we can to help.

Returns can be made according to the website's terms and conditions. Send us a message and we'll be happy to help.

Yes! We offer free shipping on all orders. Here are the shipping options currently available:

• Shipping to a pickup point - Free!

• Express shipping - Additional charge

Currently, it is not possible to pay cash on delivery.

Absolutely. The site is secure and meets the highest security standards using PCI technology and SSL encryption.

Payment processing and credit card clearing are handled by an external company, so credit card details are confidential and not stored in the HAIRLY system.

אלו אמצעי התשלום שאנו מקבלים:

כל סוגי כרטיסי אשראי

• גוגל פיי

• אפל פיי

• ביט - Bit

ביצירת קשר עם שירות הלקוחות ניתן לשלם גם באמצעות:

• העברה בנקאית